Acceleration Efforts in Improving the Quality of Digital-Based Public Services in Junrejo District,  Batu City

Widie Restu Pradana; Nova Amalia; Figi Dwi Darianti; Risma Febrianti; Ifqi Hail Mukarrama; Dewi Ratna Ayu Anggraeni

doi:10.33474/percipience.v2i2.24829

Authors

Widie Restu Pradana Universitas Islam Malang
Nova Amalia Universitas Islam Malang
Figi Dwi Darianti Universitas Islam Malang
Risma Febrianti Universitas Islam Malang
Ifqi Hail Mukarrama Universitas Islam Malang
Dewi Ratna Ayu Anggraeni Universitas Islam Malang

DOI:

https://doi.org/10.33474/percipience.v2i2.24829

Keywords:

Public Service, Digitization, SIAK

Abstract

This researchwas carried out at the Junrejo Subdistrict Office in Batu City. In this study discusses how the efforts made in improving the quality of digitization of public services to the community, where one form of digitalization is by utilizing the Population Administration Information System (SIAK) program. The purpose of this study is to find out how the efforts made by Junnrejo District to be able to apply digitalization of public services to the community. Some of the ways that are done are by increasing human resources, and providing socialization to the community in villages under the auspices of Junrejo District. Of course, this business is influenced by several factors including internal, external factors, and also factors from the implementation of its management functions.

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